If you want your project to be competitive and highly rated by users, you should develop your quality assurance program. It will allow you to constantly work on the quality of your product, gradually improve and scale. This can lead to increased profitability of the business, which will develop effectively. But let’s find out what this program is.
What should a quality control checklist include?
Whether you’re running a large organization or a small startup, your checklist should include the following:
- List of suppliers;
- Standard operating procedures;
- Employee training programs;
- Quality standards for the software and hardware you use;
- Improving the efficiency of communication with customers.
The QA process in software testing is very important because it allows you to organize work more correctly at all stages. If the work is systematic, you can get a better result.
The 6 reasons to pay attention on
After analyzing the work of many companies, we have identified 5 main reasons why you should use a quality assurance program to improve the quality of service, the result of your employees, and the services you provide.
1. Prevent damage to brand and reputation
When your customers think of your company, specific images pop up in their minds. They must be positive. Even a small detail can lead to big problems. For example, in 2011, Research in Motion (RIM) had an extensive email outage for 3 days. It led to the loss of customers, litigation, and a severe deterioration in reputation. It caused a lot of damage to the brand, negatively impacting the economic condition.
2. Think about customers
To provide excellent services, you must be clear about what your customers want. You can conduct surveys online or create a call center where users can share what they want to change and what features they like.
Such reviews may seem like they could be more pleasant to you, but if you learn how to analyze them correctly, you can use them to create an excellent product that many users will like, which means it will bring you a stable income.
3. Risk Mitigation
A robust QA program acts as a safeguard against potential risks and vulnerabilities. By rigorously testing products and services which are indicated in the link, QA teams can identify and address issues early on, preventing costly failures, recalls, or reputational damage. For instance, in the software industry, QA teams can uncover security flaws, performance bottlenecks, and usability problems before a product is released to the public.
4. Improve performance
You need to collect only actual data to understand your business’s performance. It will show you what difficulties you are facing. Refrain from thinking that the problem can be solved by itself; testing reveals errors and recommends eliminating them.
When you first create software, you don’t expect hundreds of people worldwide to use it. However, it would be best if you considered how your software would grow in the future for your business to succeed.
5. Improving your team’s skills
A quality assurance program should include activities to improve your team’s performance. The team of testers admits it would be best if you considered not only staff training and professional development but also improved communication between specialists from different departments, the quality of reporting and much more.
The better you think about your company’s work, the more effective it will be. A good leader takes into account the suggestions of his/her employees, selects the best ideas, and can implement them correctly.
6. Efficient and realistic planning
Good results can only be achieved if you have planned your organization’s work. It is only possible to achieve your goals if you formulate them. When working on planning, you need to consider accurate data that is different from what you want to see.
The quality assurance program allows you to control your organization’s work, obtain quality data, and correctly consider it when planning. If you approach quality control systematically, and not once a year or after the following breakdown, the likelihood that you will have a quality, competitive product will be much higher.
Role of testing in software QA
It is impossible to create high-quality software without testing. This allows you to identify the slightest errors that can negatively impact the quality of your product. However, you should not limit yourself to just testing, either. This can only evaluate the quality of the code. However, many other factors must be considered for your project to be successful. No matter how good your mobile application is, if it does not have a potential audience or there are many competitors in the market.
For your product to be of high quality, you must consider the opinions of business analysts, advertisers, SEO specialists, and many others.
Conclusion
Building a successful online business is possible with the integration of a quality control strategy. This applies not only to manufacturing products but also to IT organizations and startups. If you are developing software, it is not enough to use only testing, because you need to consider the opinions of other specialists, including those not affiliated with your product such as project managers and business analysts and end users.